Cancellation and Refund Policy
Last updated: 06-11-2024
At ChewDa, we strive to ensure customer satisfaction with every purchase. However, we understand that sometimes orders may need to be changed or refunded. Please review our cancellation and refund guidelines below.
1. Order Cancellation
- Before Preparation: If you cancel an order before the vendor begins preparing or manufacturing the product, we will issue a full refund of the amount paid.
- After Preparation Begins: If the vendor has already started preparing or manufacturing the product, we may not be able to offer a full refund. However, we are open to discussing alternative solutions based on the circumstances. Please contact our customer care team to explore potential options.
2. Product Satisfaction
If you are not satisfied with the product you receive, we are committed to making it right. Based on your needs and the product condition, we offer the following options:
- Full Refund: We may issue a complete refund if deemed appropriate after evaluating the situation.
- Product Replacement: If you prefer, we may also send a replacement product, depending on the product and circumstances.
Note: To initiate a return, refund, or replacement, please reach out to our customer care team at justchewda@gmail.com. Our team will discuss your options and guide you through the process.
3. Contact Us
For questions or assistance with cancellations, refunds, or replacements, please contact us at:
Email: justchewda@gmail.com